Privacy Policy for silovenero.sbs

Learn more about how we use, secure, and protect your information. Your privacy matters to us, and we are committed to maintaining your trust and data security.

Information We Collect

We gather certain personal and technical information to support service delivery.

• Contact details—such as name, email, phone number, and business information when you make an inquiry.
• Website analytics data, including IP address, device, and browsing behaviour.
• Records of communication with us, including calls, emails, and submitted forms.
• Minimal cookies for site analytics and user preferences, detailed in our Cookie Policy.

How We Use Your Data

We use data to communicate, deliver our services, and ensure site functionality.

• Replying to your questions or service requests using contact details you provide.
• Improving website experience, navigation, and overall functionality.
• Customising recommendations or follow-up for project-related communication.
• Ensuring compliance with legal requirements and protecting user interests.

Legal Grounds and Consent

We use your information as required to perform our contract with you or by consent.

Your consent is always respected, and personal data is handled in line with South African and relevant global regulations.

How We Share Data

Your data may be shared only when necessary and with trusted parties.

• Third-party service providers may handle data for IT, hosting, or analytics under strict confidentiality.
• Where required by law or to protect rights, we may disclose information.
• No personal information is sold or made public through our platform or services.

Data Security

We implement security protocols and technology to protect your personal information against loss, misuse, or unauthorised access. Data is stored securely, and access is limited to trained team members. While no method is perfect, we work to keep your information as safe as possible.

Your Rights

You have access to your data and control over its use.

• Request access, correction, or deletion of your personal information.
• Withdraw consent for data use at any time, subject to legal and contractual limits.
• Request how your data is processed or used for communications.
• Raise concerns with data protection authorities if you believe your data is misused.

Cookies and Tracking

We use minimal cookies to support performance and preference settings. See our Cookie Policy for details and adjustments.

View Cookie Policy View Cookie Policy

Contact Us

Reach out with privacy questions, requests, or to learn more about our data processes.

Changes to This Policy

We update this policy periodically. Check the ‘last updated’ line to see recent changes.